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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Billy McCoy

August 7, 2026

5  out of  5
rating by Billy McCoy
"Tonya is the best and always takes great care of her clients."
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Ida Jarrett

August 7, 2026

5  out of  5
rating by Ida Jarrett
"Great agent nice and friendly"
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Chris Brown

August 7, 2026

5  out of  5
rating by Chris Brown
"I switched over to this office after 15 years of being with my old insurance company. Couldn't be more pleased with the rates as well the great care and customer service I have received. My agent Diane is amazing and always so helpful to answer any questions I may half. I live in Hendersonville and chose this office because of how nice Meredith and staff are. Great job! Keep up the great work"
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Elaine Brown

August 7, 2026

5  out of  5
rating by Elaine Brown
"Great customer service!!"
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hawk jarrett

August 7, 2026

5  out of  5
rating by hawk jarrett
"The best agent helped us with everything"
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David Pryor

August 6, 2026

5  out of  5
rating by David Pryor
"I needed new cards. All I had to was and just like that I had them.The service I got was top notch. Thanks"
We responded:
"Thank you for your review. We love being able to be there for our customers and getting a quick turnaround. We appreciate you!"
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Hannah Ball

August 6, 2026

5  out of  5
rating by Hannah Ball
"The State Farm office is always a pleasure- everyone is kind and helpful! We will always choose to stop in when we need something and see their smiling faces (even though they’re great at over the phone help as well) because the office is warm and inviting."
We responded:
"Thank you for thoughtful words. We truly enjoy what we do and making a difference for our customers whether in person or over the phone. Thank you for being part of our family. "
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E Tharp

August 6, 2026

5  out of  5
rating by E Tharp
"Diane was wonderful today. She provided a caring attitude and resolved the issue"
We responded:
"Thank you for the fantastic review and feedback. We truly care about our customers and are thankful for the opportunity to serve your family. "
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Beverly Hughey

August 3, 2026

5  out of  5
rating by Beverly Hughey
"Melisa was great today in getting my car policy moved from a car I sold and to the new car all before I left the Dealer’s lot on the way home. I even had a temporary insurance card sent to my iPhone to have until the new one arrived. Great service State Farm."
We responded:
"Thank you so much! We loving being able to give great service when you need it most. We know how important it is to have everything taken care of before you drive off the lot. Thank you for allowing us to serve your family and thank you for being part of ours. "
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Sarah P

August 3, 2026

5  out of  5
rating by Sarah P
"I absolutely love my State Farm office. I’ve been with them for 22 years. The car dealership guy when I bought my first car used them and got me signed up. They always respond right away and help me out with anything I need. Melissa is super helpful and has assisted me with several issues recently. Dealing with insurance can be stressful, but for me it has been easy. I think having a local office makes a huge difference."
We responded:
"Thank you so much for your loyalty over the past 22 years! It truly means the world to us. We are always here to make things as smooth as possible and answer questions when things don't make sense. We are grateful to be your local go to resource for all your insurance questions. Thank you for being part of our family. "
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Holly Hale

July 29, 2026

5  out of  5
rating by Holly Hale
"Thank you for educating me that my cracked windshield is included in my policy. You saved me $900!"
We responded:
"Thank you for the opportunity to help you with your recent windshield situation! We love making sure our customers understand their policies. "
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Jason Rhodes

July 24, 2026

5  out of  5
rating by Jason Rhodes
"Wonderful people and absolutely amazing personal service."
We responded:
"Jason, we're thrilled to hear you had a wonderful experience with our amazing personal service! Our team is pleased to provide top-notch service to all our customers. Thank you for recognizing our dedication to exceptional service. If you ever need assistance in the future, we're here for you! - Meredith Baldridge - State Farm Insurance Agent, Brevard, NC"
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Chuck Warr

July 17, 2026

5  out of  5
rating by Chuck Warr
"Meredith has been my agent for almost 10 years. She has provided exemplary service. I couldn't ask for a better person to handle my insurance needs."
We responded:
"Thank you! Thanks for taking the time to review things with us so we can make sure your coverage is just the way you want it. We appreciate you and the opportunity to serve your family. Thank you for being part of ours
"
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Angel S

July 15, 2026

5  out of  5
rating by Angel S
"Very easy communicating with them and adding a vehicle to my insurance. They handle insurance for my home as well, and they've always been very helpful."
We responded:
"Thank you for trusting us to protect your home and cars! We appreciate your trust in us and the opportunity to protect your family. "
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Suzanne Schleich

July 15, 2026

5  out of  5
rating by Suzanne Schleich
"As always, absolutely the best - so helpful and friendly but professional as well . A special combination."
We responded:
"Wow, thank you for the kind words. We strive to be professional and friendly to provide the best service possible. Thank you for allowing us to protect your family. "
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Gerry Azzata

July 15, 2026

5  out of  5
rating by Gerry Azzata
"I stopped in person right after a minor vehicle mishap and definitely was not at my best. Diane was really helpful and efficient in processing everything with me right then. I have been with this agency for 20 years now for both car and homeowner insurance, and the service always has been outstanding.

A few days later, Melissa assisted me with followup and also was very helpful."
We responded:
"Thank you so much for your kind words and for being part of our State Farm family for the past 20 years! I'm sorry your visit came after a stressful situation, but I'm so glad Diane was able to take good care of you and make things a little easier. We truly appreciate your trust in our office for your auto and home insurance and look forward to helping you for many years to come!"
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Susan Kraykowski

July 13, 2026

5  out of  5
rating by Susan Kraykowski
"Tanya always takes care of any issues quickly and cheerfully."
We responded:
"Thank you for the feedback. We think Melissa is pretty special! We are grateful for you and appreciate you being part of our family!"
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Scott Eichhorn

July 13, 2026

5  out of  5
rating by Scott Eichhorn
"I had a question about an invoice and Tanya answered it quickly and clearly for me. Good work!!"
We responded:
"Thank you for the fantastic review. We strive to provide clear answers that allow our customers to understand insurance in everyday terms. We appreciate the opportunity to protect your home. Thank you for being part of our family!"
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Chris Whitmire

July 9, 2026

5  out of  5
rating by Chris Whitmire
"Prompt and helpful"
We responded:
"Thank you for your review! We're so glad you found our team prompt and helpful. Providing friendly service and making insurance simple is what we strive for every day. Thank you for allowing us to serve your family. We appreciate your support!"
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Brian Barrow

July 8, 2026

5  out of  5
rating by Brian Barrow
"I reached out with a simple question and got some of the best customer service and guidance that I have ever had! Tanya not only gave me multiple quotes but showed me how I can save all kinds of money and was zero pressure. When I called, she made it the easiest process ever and I am extremely happy with how things went from beginning to end. Insurance is not usually a fun thing to deal with but this was painless and easy! Much appreciated to Tanya and the entire team!"
We responded:
"Brian, thank you for the thoughtful review. We strive to make the process easy and stress free. We like to make sure you understand the options so you can make the decision that is best for your family. We get so excited when we are able to help a customer save so much money. Tanya is a rockstar when it comes to finding solutions for families that just make sense! We look forward to helping you in the future. "
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Arshad Jackson

June 30, 2026

2  out of  5
rating by Arshad Jackson
"I was trying to secure a new homeowners insurance policy and unfortunately had a very disappointing experience with this agency over the course of 3–4 days.

I spoke with at least 3 different representatives and received conflicting information from multiple people, which made the process confusing and frustrating. Communication was unclear throughout, and I did not feel there was sufficient effort to ensure I fully understood the details of binding the new policy.

My interactions with Diane were especially disappointing. Her attitude came across as snarky, dismissive, and condescending, which made me feel like my questions and concerns were not being taken seriously. As a customer making an important financial decision, I expected professionalism, patience, and clear communication.

Overall, the customer service fell well below my expectations. Better communication, consistency among staff, and a greater focus on customer understanding and care would have made a significant difference."
We responded:
"Thank you for taking the time to share your feedback. I'm sorry to hear that your experience with our office did not meet your expectations.

Our goal is to provide clear communication and professional service throughout the shopping process. In some situations, coverage eligibility is determined by underwriting guidelines that our local office cannot alter. When that happens, we do our best to explain the requirements and available options as clearly as possible.

I'm also sorry to hear that you felt your interactions with our team were anything less than respectful. We strive to treat every customer with courtesy and professionalism, and we take feedback like yours seriously as we continually look for ways to improve.

We appreciate the opportunity to have assisted you and wish you the very best moving forward."
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Bobby Galloway

June 24, 2026

5  out of  5
rating by Bobby Galloway
"Very helpful and timely.vey nice and did a excellent job, thanks"
We responded:
"Thank you for the review Bobby! We appreciate you being part of our family and the opportunity to serve you. "
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E. RoxAnn Ellens

June 11, 2026

5  out of  5
rating by E. RoxAnn Ellens
"The agent that helped me on 5- 30-25 was polite and professional. I always receive great service from this office."
We responded:
"Thank you so much for your kind words! We're thrilled to hear that you had a positive experience with our agent. It's wonderful to know that our team can make you feel welcomed and well taken care of. We truly value our relationship with you and look forward to continuing to provide you with great service. Thank you for being part of our State Farm family!"
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Jeff Ogle

June 1, 2026

5  out of  5
rating by Jeff Ogle
"Fast. Friendly. And Top Notch. Personal or Business - they’re the best."
We responded:
"Thank you for the feedback and review! We appreciate the opportunity to protect your family and look forward to helping you in the future with your business and personal needs. "
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Mark Van Kirk

May 28, 2026

5  out of  5
rating by Mark Van Kirk
"Melissa was very helpful and courteous. Everything was handled expeditiously and professionally. Thank you"
We responded:
"Wow! Thanks Mark. We appreciate your review. Melissa is a rockstar on Team Baldridge. "